The customer will be responsible for all shipping charges.
No merchandise shall be returned to HI-TECH without prior written authorization.
All merchandise must be returned in its original condition and packaging.
The return merchandise authorization number (RMA#) must be clearly marked on the outside of the package.
Include a copy of your invoice or original packing slip with your return.
Returned merchandise and order cancellations are subject to a minimum restocking fee of 40%.
Additional charges may be levied, subject to the equipment condition and based upon inspection at HI-TECH.
Any order that is completed and awaiting shipment, but held-up by customer payment, will incur a 1% storage fee per month stored.
Equipment not paid for in full within 3 months, will be considered to be abandoned by the purchaser. Any deposits paid shall be forfeited and equipment will be resold to cover outstanding production costs.